In our efforts to bring you the best possible online banking experience, we will be upgrading our current eTeller platform to a brand new Digital Banking suite including Bill Pay and our Mobile App. The new system will be available on October 29, 2019.
This enhancement will come with more flexibility, reliability and control for you, but it will also come with a few important changes that will temporarily affect the way you use our online services. We’ve summarized these key points below and suggest that you also visit our landing page to see frequently asked questions and keep up-to-date with important information.
Go-Live Scheduled for October 29, 2019 at 7:00 am
Important Items Before the Conversion
Check that we have your current email address on file. This will help ensure you do not miss any important reminders or notifications we will send you via email in the coming weeks.
If you utilize our Bill Pay system, your payments will need to be re-input into the new system. All bills you have setup to process on or before 10/28 will process as scheduled. Any payments scheduled on 10/29 or after will not process.
All bills that are currently setup on Bill Pay will need to be re-added into the new system. To request a list of your accounts currently setup in Bill Pay, please submit this request form and we will forward you the information.
While we are confident that this new services will greatly enhance your overall online banking experience, we apologize for any short-term inconvenience the upgrade may cause. We are here to answer any questions, so feel free to reach out to us at 800-533-8396 or you can submit questions via the Contact Us form at the bottom of our website and we will respond ASAP.